HQ Freelance
Need Help?
We’ve Got You Covered!
Something not working as expected? Didn’t get access to your service? Need support or clarification?
Write to us at support@hqfreelance.help
Contact Our Support Team
- Step 1. Fill out the form
Give us the key details about your issue – payment, account, or service information. Don’t forget a valid email so we can get back to you.
- Step 2. Add details
The more information you share in your comment, the faster and easier it will be for our support team to resolve the issue.
- Step 3. We investigate
Our support team carefully reviews your request.
- Step 4. Get your solution
We’ll contact you with a clear explanation and resolution.
99.7%
Resolution Rate
< 12hrs
Response Time
500K+
Cases Resolved
24/7
Where is my service?
Payment went through but access didn’t appear? We’ll check the status and activate your service.
Transaction review
We’ll verify where your money went and provide details.
Account Security
Noticed suspicious login activity? We’ll help protect your account.
Subscription questions
Want to cancel or check the status of your subscription? We’ll sort it out.
Technical Support
Compatibility problems, experiencing bugs or facing any other technical issues? Our team will fix the problem.
Other questions
Can’t find your case here? Just contact us at support@hqfreelance.help – our support managers are here to help.